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Underbanked Gig Workers in Latam: Can Whatsapp Revolutionize Fintech Solutions?

Key Takeaways:

  • Kontigo, Inc. has created a banking solution within WhatsApp specifically for gig workers in Latin America.
  • The startup uses Artificial Intelligence (AI), Fintech and Software to power its unique financial solution.
  • This innovative service helps underbanked gig workers to build credit and access group financing by validating their income from multiple sources.
  • This model of group savings and loans is based on platforms familiar to many in the region, such as Uber, Rappi, Didi, Indriver, Avon and all major banks.
  • The future for Kontigo, Inc. and similar fintech solutions seems promising as they align their services with the habits of the underserved communities.

Kontigo, Inc., a startup based in San Francisco, California, is revolutionizing the financial landscape for gig workers in Latin America. The company, founded by Gino Guatavita and Jesus Castillo, is creating banking solutions from within one of the most commonly used messaging apps, WhatsApp. The focus is on improving access to financial services for the underbanked – those who have little to no access to mainstream financial services – a substantial issue among gig workers in the region.

Kontigo employs Artificial Intelligence (AI), FinTech, and cutting-edge software to help these workers build credit and access group financing. This entails facilitating small groups of friends or family to lend and save money collectively. The income validation process for this service leverages multiple sources, like gig apps, catalog sales, and open finance. Not only does this make the process easier, but it also means it can be done without ever leaving WhatsApp.

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One of Kontigo’s main differentiators is its seamless integration within WhatsApp. Considering the large user base of WhatsApp in Latin America, this positioning allows the company to provide financial solutions right within the primary messaging app of these potential customers. This saves them from going through the often cumbersome process of setting up traditional bank accounts or navigating complex loan processes, not to mention the excessive bank charges that might come with it.

Moreover, Kontigo’s clever use of AI, FinTech, and a user-friendly interface sets them apart from traditional banking structures. leveraging AI helps them to accurately verify income and manage risk, while their unique twist in using group financing builds strongly on local customs and societal norms of collective saving and borrowing.

With such breakthrough innovation, Kontigo, Inc’s future looks promising. Their approach of merging finance with widely used technology platforms is redefining the possibilities for fintech solutions. It also serves as a beacon for other startups and underscores the tremendous growth potential traced in the confluence of technology and finance.

The future of startups like Kontigo, Inc., which are transforming how we approach financial services, is set to proliferate. These services facilitate access to finance, promoting economic growth and social inclusion – an aspect that traditional banks have struggled with. Reach out to Kontigo, Inc. on their website, or connect with them on social media platforms like Twitter, Facebook, and LinkedIn.


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